So, after a couple of recycled talks on Day One, I was hoping for some originality in day two. And I was not disappointed. Patrick Lencioni led off with probably the best talk of the conference. He’s just outstanding. If you haven’t read his book 5 Dysfunctions of a Team, you really should. His talk today came from his latest book The Advantage.
- People need to be reminded more than they need to be instructed.
- Organizational health is the single greatest competitive advantage an organization has. It’s simple, free, and accessible.
- Two requirements for success: Smart (strategy, marketing, finance, technology) and Healthy (minimal politics and confusion, high morale and productivity, and low turnover)
- Organizational health is the multiplier for success.
- Four disciplines for making an organization healthy:
- Build and maintain a cohesive leadership team at the top (master the five behaviors of a functional team)
- Create organizational clarity (more than a mission statement)
- Over-communicate clarity
- Reinforce clarity through human systems
Six Critical Questions
- Why do we exist? — Everything needs to point to that.
- How do we behave? — Core values, something your will not compromise or violate
- What do we do?
- How will we succeed? — 3 Strategic Anchors –> find them
- What is most important, right now?
- Who must do what?